What are some different communication and information-gathering techniques that you can use with children and young people to maximise information exchange?

  • Talk to the child at their eye level, so you’re not looking down on them
  • Keep them occupied throughout the conversation by playing a game 
  • Use open and non-leading questions when speaking to them
  • Lean towards them to show empathy and make them feel more comfortable
  • Make eye contact with them when you can 
  • Sit comfortably and relax while you’re talking to them
  • Be patient and allow them time to talk
  • If they seem uncomfortable or they’re losing interest, don’t be pushy with them
  • Make notes whenever you can so you remember what they said. 

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