- Talk to the child at their eye level, so you’re not looking down on them
- Keep them occupied throughout the conversation by playing a game
- Use open and non-leading questions when speaking to them
- Lean towards them to show empathy and make them feel more comfortable
- Make eye contact with them when you can
- Sit comfortably and relax while you’re talking to them
- Be patient and allow them time to talk
- If they seem uncomfortable or they’re losing interest, don’t be pushy with them
- Make notes whenever you can so you remember what they said.
What are some different communication and information-gathering techniques that you can use with children and young people to maximise information exchange?
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